TITLE INSURANCE
PROCESSING EXPERTS

Over the past several years, hal Systems has had several title clients in common with CPI. We’ve also worked with CPI for in-house projects, so we know firsthand what a pleasure it is to work with their staff. In no time they understood our Title Plant software, halFILE, which made data integration much easier and allowed us to move more quickly and efficiently for our customers. This helps us enhance our customers' level of satisfaction.

Pinnacle Settlements is a busy settlement company in the Mid-Atlantic states, and we are very pleased with our relationship with CPI. The settlement business is cyclical in nature and staffing needs are always difficult to determine. Our relationship with CPI takes a lot of the guess work out of our staffing needs. Due to the variability of our deal flow we were either over staffed or behind on our production. Since we have been working with CPI we are able to meet our client’s demands much more quickly and efficiently than when we were doing our own title commitment typing; we have reduced both costs and turn-around times. This has allowed us to continue to grow and be more responsive to our client requirements. CPI has been great to work with and we look forward to a long relationship.

We have worked closely with the team at CPI for almost 10 years. They understand our business and are able to adjust to changes easily without the need for a lot of training, which has been a major benefit for us. Their project management team is easy to reach and reliable. Basically, we feel that they are on our time. They respond very quickly to anything that comes up.

As Operations Manager for our Real Estate law firm, I was having serious difficulty aligning our staff hours with our production/typing needs. With rapid turnaround times required for Commitments and Legals, we needed a responsive staff ready to meet big rushes of incoming documents. But at the same time, there was a lot of idle time during each day. This status quo was a productivity nightmare, but CPI provided us with a solution. They turn around our reports within hours or overnight every day, regardless of the volume. Accuracy has been improved and I never need to worry about this part of our operation. I am able to manage staff costs much more efficiently with CPI integrated into the process.

At RSI, we specialize in the generation of Property Research Reports using our proprietary RapidDoc™ system. For years, our team has relied on CPI to move reports through our system on a daily basis. They consistently meet the required turn-times, maintain accuracy, and provide reports in various formats to meet our clients' individual requirements. Most importantly, I can count on Dan and Lee to keep our business absolutely confidential. I never worried that any client information would be shared with a competitor or that my accounts were exposed in any way. CPI is great to work with.

Texas has had a great deal of land transfer activity over the past few years, particularly for energy related transactions. My firm entered this market several years ago and has become a leading source for land title transactions in the Eagle Ford Shale. CPI helped us build and maintain our title plants for counties in south Texas. Their work has been an integral part of our success. Their team is very knowledgeable and responsive to any issues that arise. They are a source vendor for our title plant indexing.